Shipping & Warranty Policy

COVID-19 Notice

Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.

Shipping

IUREK offers Site-Wide Free Shipping and Free Taxes. We work with well-known delivery companies such as UPS, DHL, USPS, and Canada Post, Amazon Logistics US UK, FR DE, Royal Mail, etc.

Processing time: 2Days
Shipping time: 1~5 Days ( It may take 5-10 days for special situation)
Shipping fee: Free

Warranty

Warranty Promise
IUREK is committed to providing the highest quality products and the most friendly customer service support to our customers. It is our sincere belief your 100% satisfaction is our only way to success.

30-Day Money Back Guarantee
It is our priority to make sure your 100% satisfaction with your purchase. If you are dissatisfied with your purchase for any reason, you can return it/them to us within 30 calendar days of receipt of item(s).

14 Month Replacement Warranty
We will, at our discretion, replace or refund any product that proves to be defective.

Lifetime Support Guarantee
We will provide lifetime support for all our products. Our customer service experts will be happy to answer any questions and offer efficient assist.

Reliable and friendly customer service
Online chat customer service is available and we are ready to respond within a 24-hour time frame.

For IUREK products, please contact us at support@iurek.com for more details.